operating record

‌The Experience Behind the Advisory

Selected prior operating experience that informs the judgment InteliGems brings to high-stakes mandates.

20K
Product Scale

Scaled an AI meeting product to 20K users, then evolved it into a multimodal private AI platform supporting agentic workflows.

$28M → $80M
Strategic Account Growth

Grew a regulated enterprise account from $28M to $80M over two years.

$90M
Enterprise Operating Responsibility

P&L responsibility for a 1,100-person global delivery team.

$1.5B
Program Recovery at Scale

Led complex State Medicaid/MMIS recoveries, including savings and SLA penalty reduction.

the perspective behind the practice

Experience matters when the mandate carries consequences

Geoffrey Baker leads InteliGems Advisory. His operating experience spans regulated technology, healthcare, enterprise services, AI product development, commercialization and transformation. His career ranges from founder, CEO, general management and interim executive roles where he carried responsibility for operating performance, client outcomes, recovery, and board-level decisions.

That operating experience shapes a practical view of advisory work: begin with the business decision, make value and accountability explicit, and establish governance and operating conditions that leadership, internal teams, and selected providers can actually use.

Clients work directly with Geoffrey on the executive decisions and operating issues connected to the mandate.

what shapes the practice

Operating Experience Changes
How the Work is Approached

1
2

Operating Experience Guides the Work

3
4
start with the mandate

Bring the mandate

When important decisions need operating experience, get principal-led support.