Insights

Insights for consequential AI, risk, growth and transformation decisions.

Executive perspectives on AI strategy, governance, risk, business transformation and regulated market commercialization.

Search powered AI agents article visual

Governance & Risk

The Hidden Pitfalls of Search-Powered AI Agents

Source quality, corroboration, freshness, prompt injection, citations and human review.

November 11, 2025
Read insight →
Agent Payments Protocol article visual

Governance & Risk

The Future of Governed Commerce: Google's Agent Payments Protocol

Signed mandates, authorization, auditability and agentic commerce governance.

October 10, 2025
Read insight →
Dataset targeting article visual

Strategy & Value

Top 15 Platforms for Governed AI Agents & Dataset Targeting

Vendor comparison on governance, evidence, dataset targeting and deployment.

September 26, 2025
Read insight →
RAG versus CRAG article visual

Strategy & Value

Why Smart Businesses Are Replacing RAG with CRAG

Corrective RAG, quality gates, fallbacks and audit traces.

September 25, 2025
Read insight →
Customer Value Management article visual
Commercialization & Growth

Why Investing in Customer Value Management Pays Long-Term Dividends

Customer metrics, retention, cross-selling and automation.

September 14, 2024
Read insight →
Sales playbook article visual
Commercialization & Growth

Your Sales Playbook: The Simple Secret to Sales Team Success

Know, Say, Show, Do and Validate sales framework, process, personas and metrics.

August 5, 2024
Read insight →
Ideal customer article visual
Commercialization & Growth

The Ideal Customer? Four Easy Steps to Finding Yours

ICP development, Jobs To Be Done, segmentation, market research and personas.

May 8, 2024
Read insight →
Commercial LLM privacy and IP article visual

Governance & Risk

Why Trusting Commercial LLMs with Your IP Could Cost Your Company Millions

Data sovereignty, IP, privacy, provider terms and compliance risk.

October 18, 2023
Read insight →
Customer value conversation article visual
Commercialization & Growth

Why Value Carries More Weight Than Price

Value-based selling and buyer outcome framing.

Read insight →

No insights match your search.

Executive Briefing

Occasional perspectives for consequential operating decisions.

Selected insights on AI investment, governance, commercialization and transformation.